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What customers say about our support...

The issue I had with the printer was resolved with speed and professionalism.

Printer model: Magicard 300

The support team was very responsive and provided the information needed to address the issue.

Printer model: Rio Pro

Prompt response to issue. Instructions provided resolved issue immediately.

Printer model: Department of Health Magicard 300

In all fairness, as my question was the opposite of what MagiCard would like to achieve I wasn't really expecting a comprehensive answer. Even though I did not get a solution to my question, the answer was well formulated and even offered some alternatives inducing the effect the alternative would have to the print quality.

Printer model:

Great Job! I was impressed that the printer problems were fixed quickly and returned to me and packaged properly so it was returned to me in great condition, and nothing broke. Nice job! Thanks for your good service!

Printer model: Rio Pro