Why Choose Magicard

Since 1993, Magicard printers are renowned for their ease-of-use, reliability and unique built-in card security features, including our patented HoloKote secure watermark and digital shredding. Our support is unmatched in the industry with a unique free loan printer and hot swap formula for critical ID card printing applications. In addition to ID card printers, Magicard’s other product offerings include TrustID card issuance software and smart cards.

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What customers say about our support...

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Customer service were very patient and helpful when communicating with me to figure out the problem with the machine! Thank you for the repair, printer works again! It did take a little longer than expected to get it back, about three weeks instead of two.

Printer model: Enduro3e

Fixed and working well, would have been easier if could have paid by credit card

Printer model: Prima Laminator

I appreciate the service I received during this support ticket. I appreciate being able to correspond via email and I appreciate being able to make contact with you fairly easily. It is very difficult to be able to make contact with people at many companies, but it was very easy to get in touch with you. I appreciate your support and service and am happy to leave a 5 star rating!

Printer model: Rio Pro

Support were very helpful but sadly we didn't manage to get the 2010 machine working again and I had to buy a new machine.

Printer model: Pronto

The support team was very responsive and provided the information needed to address the issue.

Printer model: Rio Pro

Latest News

Magicard Timeline

Magicard was founded with one simple goal: to deliver world-class ID card printer solutions. Over the last 30 years Magicard has done this consistently: introducing innovations such as Holokote and digital shredding alongside ground-breaking printers such as the original Rio Pro, the Magicard 600 and most recently the fastest, smallest and best quality printer in its class, the Pronto 100.

  1. 1993
  2. 1995
  3. 1998
  4. 2002
  5. 2007
  6. 2008
  7. 2009
  8. 2012
  9. 2016
  10. 2018
  11. 2019
  12. 2020
  13. 2021
  14. 2022
  15. 2023

  1. Magicard 200, the first printer product is launched

  2. Holokote is invented in our UK HQ and patented

  3. Rio and Tango is launched

  4. Magicard Alto is launched

  5. Magicard wins Queens Award for Export and for the Alto Design

  6. Magicard Enduro is launched. for more information read about the Enduro

  7. Magicard Pronto is launched, for more information read about the Magicard Pronto

  8. Magicard Rio Pro is launched, for more information read about the Magicard Rio Pro

  9. Magicard splits off from Ultra Electronics

  10. Rio Pro 360 is launched, for more information read about the Magicard Rio Pro 360

    Ultima is launched, for more information read about the Magicard Ultima

    Pronto PK is announced

    Strategic Partner Counsel Introduced

    Magicard expanded in Manilla and China

    Opened a second office in Greenville USA

  11. Magicard 600 is launched, for more information read about the Magicard 600

    Magicard 300 is launched, for more information read about the Magicard 300

  12. Magicard D is launched, for more information read about the Magicard D

    Magicard K is launched, for more information read about the Magicard K

  13. Pronto100 is launched, for more information read about the Magicard Pronto100
    Brady Corporation acquires Magicard

  14. The new Magicard NEO range is launched.

    100NEO is launched, for more information read about the Magicard D

    300NEO is launched, for more information read about the Magicard K

    600NEO is launched, for more information read about the Magicard K

  15. Magicard’s 30th Anniversary.

Magicard Support Site
Magicard Support Site

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Support for Magicard printers

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Magicard Partner Portal

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Magicard Marketing Portal

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Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team of expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.