Why Choose Magicard

Since 1993, Magicard printers are renowned for their ease-of-use, reliability and unique built-in card security features, including our patented HoloKote secure watermark and digital shredding. Our support is unmatched in the industry with a unique free loan printer and hot swap formula for critical ID card printing applications. In addition to ID card printers, Magicard’s other product offerings include TrustID card issuance software and smart cards.

Stay 100% worry-free after your purchase.

What customers say about our support...

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Thank you so much! The ID printer is working great and we really appreciate the honesty of your technicians! We could have easily been billed for repairs that weren't done, as our printer is no longer under warranty, but you didn\'t charge us at all. The technician superstar told me that it was a simple loose wire, which he reattached, and they shipped it back at no charge. Thank you!

Printer model: Pronto

Same day reply and gave all the information I could need to fix the issue I had and it worked first time

Printer model: Rio Pro 360

Amazing Customer Service! Very responsive and helpful. Quickly sent a replacement unit once we determined it was a cam sensor issue.

Printer model: Magicard 300

Wasn\'t sure why the printer was throwing an error message. The Technicians were very helpful by pinning down the exact cause.

Printer model: Magicard 300

Alan Maxwell from Technical Support provided a very quick resolution for the problem of our MagiCard ID Printer. Excellent working and Thanks a lot!

Printer model: Rio Pro 360

Latest News

Magicard Timeline

Magicard was founded with one simple goal: to deliver world-class ID card printer solutions. Over the last 30 years Magicard has done this consistently: introducing innovations such as Holokote and digital shredding alongside ground-breaking printers such as the original Rio Pro, the Magicard 600 and most recently the fastest, smallest and best quality printer in its class, the Pronto 100.

  1. 1993
  2. 1995
  3. 1998
  4. 2002
  5. 2007
  6. 2008
  7. 2009
  8. 2012
  9. 2016
  10. 2018
  11. 2019
  12. 2020
  13. 2021
  14. 2022
  15. 2023

  1. Magicard 200, the first printer product is launched

  2. Holokote is invented in our UK HQ and patented

  3. Rio and Tango is launched

  4. Magicard Alto is launched

  5. Magicard wins Queens Award for Export and for the Alto Design

  6. Magicard Enduro is launched. for more information read about the Enduro

  7. Magicard Pronto is launched, for more information read about the Magicard Pronto

  8. Magicard Rio Pro is launched, for more information read about the Magicard Rio Pro

  9. Magicard splits off from Ultra Electronics

  10. Rio Pro 360 is launched, for more information read about the Magicard Rio Pro 360

    Ultima is launched, for more information read about the Magicard Ultima

    Pronto PK is announced

    Strategic Partner Counsel Introduced

    Magicard expanded in Manilla and China

    Opened a second office in Greenville USA

  11. Magicard 600 is launched, for more information read about the Magicard 600

    Magicard 300 is launched, for more information read about the Magicard 300

  12. Magicard D is launched, for more information read about the Magicard D

    Magicard K is launched, for more information read about the Magicard K

  13. Pronto100 is launched, for more information read about the Magicard Pronto100
    Brady Corporation acquires Magicard

  14. The new Magicard NEO range is launched.

    100NEO is launched, for more information read about the Magicard D

    300NEO is launched, for more information read about the Magicard K

    600NEO is launched, for more information read about the Magicard K

  15. Magicard’s 30th Anniversary.

Magicard Support Site
Magicard Support Site

Get updates, software, upgrades, and create online support tickets with our experienced support staff.

Support for Magicard printers

Magicard Partner Portal
Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal
Magicard Marketing Portal

Request access to Magicards large library of images and marketing material.

For marketers

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team of expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.