Magicard careers

Position: Sales and Operations Planning Manager

This is an opportunity to lead the operations team who manages customer experience for customer purchasing and collections of all Magicard sales from our UK, SGP and China warehouses. Optimising the sales process through data analysis, process improvement, and sales forecasting to drive revenue growth. This would be a fixed term contract for maternity cover starting from January 2026.

Key Responsibilities:

• Manage and lead the sales operations team.
• Leadership, communication, and coordination.
• Plan with the manufacturing team to meet business plan objectives and quality standards.
• Plan with the warehouse and supply chain to optimise lead times and service levels.
• Ensure timely delivery of manufactured goods.
• Ensure component inventory, output and regional hub on-hand stock according to customer demand and inventory targets.
• Establish and maintain a capacity plan to ensure the factory Operations are capable of meeting forecast demand.
• Implement process improvements and establish a lean culture.
• Prepare weekly and monthly reports on business measures and service status to give early warnings.
• Plan and lead projects with the sales team and planning.
• Coach and appraise staff, fostering a positive and motivated team environment.

Your Profile:

• Experience of production planning, people leadership and managing customer experience.
• Strong Problem Solving, data analytic and project skills experience.
• Strong Customer Focus and drive for results.
• Excellent communication and interpersonal skills.
• Global logistics and best practice skills.
• Ability to work in matrix corporate environments with de-centralized on-site services and colleagues from across the globe.
• Self-motivated, creative and people motivator.
• Software: MS Excel, MRP or similar, RCCP

We offer:

• Competitive Salary
• Bonus Scheme
• Life Assurance
• Critical Illness Cover
• Health Cash Plan
• EAP scheme
• Cycle to Work Scheme
• Training and development opportunities
• 23 days annual leave rising to 26 with service
• Holiday Purchasing (up to 37.5 hours per year)

Since 2021, Magicard has been a Brady Business, part of Brady Corporation, an international manufacturer and marketer of complete solutions that identify and protect people, products and places. Established in 1993, Magicard printers are trusted to print millions of secure ID cards annually for corporates, schools, governments and infrastructure facilities throughout the World. Applications range from membership, physical and logical access control cards right through to secure IDs such as Drivers Licences and National ID cards. Magicard is distinctive as the sole player in the market managing the full process from the UK, from engineering and manufacturing to quality checks, and unmatched aftercare service. Magicard has additional sales and support centres in the United States, Europe, Dubai, South East Asia, China and India.

Position: Operations Manager

The Operations Manager leads, directs, and controls the day-to-day activities of the Weymouth site, encompassing production, warehouse, purchasing and supply chain operations. The primary goal is to achieve financial and operational objectives, deliver excellent customer service, and ensure efficient manufacturing processes.

Key Responsibilities:

• Manage and lead the Purchasing, Supply chain, Warehouse and Production operations.
• Site leadership, communication, and coordination.
• Plan and manage the manufacturing team to meet business plan objectives and quality standards.
• Develop and control operational budgets to promote profitability and ensure the company has the resource required to meet its objects within agreed financial parameters.
• Manage the warehouse and supply chain to optimise lead times and service levels.
• Ensure timely delivery of manufactured goods.
• Ensure component inventory, output and regional hub on-hand stock according to customer demand and inventory targets.
• Establish and maintain a capacity plan to ensure the factory Operations are capable of meeting forecast demand with burst capacity options. Be open to where that capacity is deployed geographically within the wider organisation to leverage tax/duty advantages and regional go to market speed.
• Establish and maintain strategic supply relationships and negotiate supplier contractual agreements with suppliers ensuring best possible terms and speed to market.
• Understand and communicate key drivers for component/commodity cost/trends.
• Provide guidance, manage workloads, and ensure adequate resourcing.
• Manage inventory (Raw Materials, WIP, and Finished Goods).
• Manage operational activities for New Product Introductions (NPI)
• Implement process improvements and establish a lean culture.
• Ensure adherence to safety and environmental regulations.
• Implement and maintain quality systems.
• Meet financial targets, manage budgets, control costs, and plan investments.
• Prepare weekly and monthly reports on business measures and service status to give early warnings.
• Plan and lead projects within agreed specifications, budgets, and timelines.
• Coach and appraise staff, fostering a positive and motivated team environment.

Your Profile:

• Degree in Operations Management, Supply Chain, Manufacturing or Business Administration is desirable.
• Certification in Lean, Six Sigma or 5S implementation
• Experience in the ID card market is an advantage.
• Proven experience in an Operations, Warehouse, or Production Management role within a corporate or manufacturing environment
• Strong knowledge of 5S Methodology, Lean Manufacturing and Continuous Improvement
• Strong understanding of Health and Safety Regulations (ISO, UL, CCC, WEEE, and other regulations on electronics)
• Strong understanding in buying and negotiation with suppliers.
• Strong understanding of global certification and compliance.
• Strong understanding of global logistics and managing 3PL’s.
• Excellent Leadership, communication and problem-solving skills