Support were very helpful but sadly we didn't manage to get the 2010 machine working again and I had to buy a new machine.

The support team was very responsive and provided the information needed to address the issue.

In all fairness, as my question was the opposite of what MagiCard would like to achieve I wasn't really expecting a comprehensive answer. Even though I did not get a solution to my question, the answer was well formulated and even offered some alternatives inducing the effect the alternative would have to the print quality.

Contacted MagiCard for advice and support, got great friendly service, very helpful , much appreciated

With a couple of email. Got the information I need to resolve my issues. Great work. Great products. Thank you.