Magicard careers

Position: Production Team Leader

Job Purpose:

The Production Team Leader is responsible for a section of our manufacturing team, typically 8-14 direct reports. To lead and drive the team to ensure efficient and effective manufacture of our printers and accessories. With focus on manufacturing output and quality, the Production Team Leader, will support our improvement activities and focus on key metrics.

Responsibilities:

• Day to day supervision of the production team approving and processing leave applications, approving time sheets, conducting staff appraisals, training, delivering team briefs, carrying out return to work interviews, disciplinary action, etc.
• Organising tasks and supervising staff within the section to meet production targets.
• Maintaining a team skills matrix and identifying training requirements
• Implementing new initiatives and optimizing current processes to reduce waste/rejects and establish best practice manufacturing techniques – in conjunction with our Manufacturing Technician
• Achieving key performance indicators (KPls) for manufacturing right first time and standard build times per printer
• Communication with production planners and other key stakeholders
• Monitor and ensure team compliance with Company procedures such as Electro Static Damage (ESD), Health and Safety, Work Instructions, etc.
• Identify and manage Risk Assessments for production working practices.
• Deputise and cover for other Production Team Leaders during their absence.
• Input into our production team plan that establishes available capacity.
• Performance of specific processes/tasks as directed by management towards the accomplishment of the above.

Desirable Skills/Experience:

• Experience of manufacturing
• Experience of team supervision
• Strong communication skills

Position: Sales Administrator

Job Purpose:

Part of our team responsible for customer based administrative support that ensures effective running of our internal sales team. A key communicator between customers, regional sales managers (RSM’s) and our factory-based teams. Communication with internal and external stakeholders via meetings, email, and phone

Responsibilities:

• Controlling customer order entry into our MRP system, with focus on:
  • Confirmation of order acknowledgment shipping date
  • Price check aligned to price list or agreed deals.
  • Ensuring White Label (WL) and regional products are sold as per company guidelines.
  • Checking financial status (pro-forma or credit limit), chase financial payment to be able to confirm/release order with dealer and RSMs.
  • Verifying any special shipping instructions (C of O requirements and any other customs docs to be created/requested)
• Manually releasing orders daily to dispatch
•  End of day invoicing requests to check for Free of Charge goods going outside of the UK.
• Liaising with customers for freight forwarder data for EXW/FCA shipments
• Managing intercompany orders in our MRP system
• Processing requests for Holokote generation and electronic upgrades through online Portal
• Support investigation and resolution of customer complaints
• Handlings of credits to customer accounts
• Request and process returns via RMA process and required liaison with Technical Support
• Close out action for RMA’s (scrap/repair/credit)
• Arrange master dealers’ monthly rebate allocations.
• Manage emails including shared “Sales” email accounts.
• Updating of CRM database • Stock availability reports to RSM’s and WL customers
• Performance of specific processes/tasks as directed by management towards the accomplishment of the above.
• Creating daily production orders/ production orders for re-serialising of printers

Relevant Skills/Experience:

• Experience of sales administration/customer service role
• Strong MS Office or similar skills (Email, Spreadsheet, etc)
• Good attention to detail for managing/inputting data.
• Strong communication skills
• Experience in a manufacturing company

Position: Software Engineer (Embedded)

This is the opportunity to join an existing team of engineers with a broad range of complementary skills and experience. The software team within Magicard supports a wide variety of applications from embedded software development on our range of printer products through to enterprise application software that supports the printer manufacturing process. The members of the team have a proven record of being able to adapt to new technologies and languages as the need arises and possess a range of cross over skills that allow the team to operate effectively with the other disciplines in the department when developing and manufacturing an electro-mechanical product.

Primary Purpose

Reporting to the Software Team Leader the Software Engineer will, as part of a team of development engineers, be responsible for software development activities across existing and new Magicard projects.

Responsibilities

• Design and implement software from requirements through to production and commercial deployment
• Design, develop, code, test and debug system software
• Review Code and Designs
• Analyse and enhance efficiency, stability and scalability of systems resources
• Maintenance and support on existing software applications
• Support software QA
• Provide post production support
• Interface with other departments within the organisation

Skills and Experience

Required

• Bachelor degree in an Engineering discipline
• Proven post-qualification working experience in embedded software development
• Experience working with bare metal embedded systems and real-time operating systems
• Solid programming experience in C/C++
• Familiarity with software configuration management tools, defect tracking tools and peer review
• Strong personal organisation, documentation and writing skills

Nice to have Skills:

• Hands-on system engineering skills, including fault diagnosis. Our software is used in electromechanical devices so understanding how the different elements interact is important
• Experience with Git
• Strong mathematical skills (at or above A-level, or equivalent)
• Familiarity with Atlassian tools: BitBucket, Jira and Confluence

Self-Management: 

• Assertive, resilient and welcomes change
• Engages interest and participation of others and has a collaborative approach to working together
• Actively committed to team development
• Is optimistic and self-aware
• Self-motivated, flexible, proactive, and committed
• Good communication and interpersonal skills
• Excellent attention to detail

People Management

• Lead and/or support technicians and trainee engineers
• Train people within own work group

Relationship Management

• Liaise and communicate with other departments, customers, suppliers, and other service providers
• Be an effective team member, working with supervisor and colleagues to ensure smooth workflow with maximum output

Position: Assistant Buyer

To be part of the team who conduct and manage our supply chain focussed activities. The team focus on the timely control of our purchase orders & supply chain, supply forecasting and raw material inventory levels. Working to ensure excellent performance with a key focus on supplier performance for cost, quality, delivery and communication.

Responsibilities

• Create purchase orders for direct materials based on MRP (Materials Requirement Planning) demand
• Convert approved in-direct purchasing requests into purchase orders
• Manage purchase orders for timely acknowledgment – monitor purchase order acknowledgment date and advise deviations
• Track and with team support manage any known supply risks or purchase order issues (price, delivery date, etc)
• Expedite/de-expedite purchase orders based on MRP recommendations
• Manage any past due purchase orders
• Prepare supplier forecasts from MRP recommendations
• Run daily purchase order reports
• Process supplier returns for rejected materials
• Place and reconcile orders using the team credit card
• Set-up of new parts in the MRP system
• Review and maintain MRP master data (price, lead time, order quantities, etc)
• Support RFQ (request For Quotation) activities and summarise the responses
• Liaising with other departments to resolve queries (E.g. Goods in for any booking in queries, accounts for invoicing queries, sales/planning for delivery date, etc)
• Performance of specific processes/tasks as directed by management towards the accomplishment of the above.

Skills and Experience

• Experience of procurement for a manufacturing organisation
• Experience of procurement via MRP or similar
• Good communication skills
• Good spreadsheet/MS Excel skills
• SAP or SAP By Design usage