- ID card printers
Printer model number:
Intuitive touch screen interface
The Magicard Helix is the first ever desktop card printer to feature an interactive touch-screen interface.
Visual indicators show connectivity, temperature and how many prints are remaining on all consumables. A preview screen during printing shows the exact card being personalised and its progress through the print cycle. The intuitive interface makes it easy to change settings, with additional help provided through animated video sequences.
The World’s first retransfer printer with built-in visual security
Helix is the World’s first retransfer printer with built-in visual security. Using an evolution of Magicard’s famous HoloKote® security feature, Helix can apply a secure watermark to each card during the retransfer process. This feature also exploits the wavelengths and lens effect of the retransfer film to fluoresce under UV lighting conditions.
High-volume best quality printing
The Magicard Helix uses a retransfer printing process, where images are first printed onto a thin film then heat transferred onto the card surface. This produces our highest resolution photo quality image, printed right over the edge of the card. By printing on to this controlled substrate, print imperfections due to irregular card surfaces or around embedded card chips are eliminated. Equipped with a high grade processing unit, Helix is powered by Magicard’s most advanced and durable print engine and features our highest capacity consumables (1000 prints) and hoppers (200 cards), making it ideal for high volume localised or even centralised issuance.
Our most versatile card issuance printer
The Magicard Helix prints litho-quality cards from a compact desktop package. This versatility enables you to issue secure IDs in high volume or in small volumes for replacement or additional credentials. Its Custom HoloKote watermark feature provides an extra layer of visual security without the need for an inline lamination unit and expensive custom overlays with high MOQs. Single-sided Helix printers can be upgraded to double-sided capability with a simple electronic upgrade key.
Trusted electronic security
The Magicard Helix can be equipped with a range of card encoding devices to write secure electronic data to cards at the point of issuance. Smart card encoding options include contact chip, MIFARE®, DESFire® and iClass®. Specialist high-security encoders, such as EMV accredited devices, can also be fitted for the in-line personalisation of payment cards. The Helix can also be supplied with a magnetic stripe encoder built-in.
Backed by the industry’s best 3 year warranty*
Magicard Helix with UltraCoverPlus – our promise to keep you printing.
The reliability of most advanced print engine enables us to offer you a comprehensive 3 year warranty with full telephone and online support. This includes a free replacement for any printhead damaged over the lifetime of the printer. In the unlikely event of a field failure, we will send you a replacement loan printer to you whilst we repair your existing device.
*Available in the EU, North America and other selected territories.
Elsewhere 1 year miminmum limited depot warranty.
|Print technology||300dpi retransfer, 256 colour depth level (8Bit)|
|Feed system||Hopper fed|
|Card capacity||200 input / 200 output|
|Security||Standard: Kensington lock |
Optional: User log-on, secure film cassettes, secure blank media feeder, secure card reject hopper and ribbon erase facility
|Display||TFT LCD panel, Size: 4.3 inch, Resolution: 480×272, |
Color depth: 16.7 million colors, Resistive touchscreen
|Encoding / variants||Details|
|Magnetic stripe||ISO 7811 – tracks 1, 2 and 3, JIS2|
|Contact||ISO 7816 and EMV|
|Contactless||MIFARE®, DESFire®, Pro, iClass®. |
Other encoders available, see encoder compatibility matrix
|Connectivity and drivers||Details|
|Operating systems||Windows XP, Vista, 7, 8.1, 10 (32 and 64bit) |
Windows server 2003 R2 SP2, 2008, 2012, 2016
GNU/Linux and Mac OS X 10.9.0 onwards
|3 year UltraCoverPlus*||Includes printer loaner and lifetime warranty on the printhead. |
*Available in North America, EU and other selected territories.
Elsewhere a minimum of 1 year limited depot warranty.
|Colour||up to 125 cards per hour|
|Card sizes||ISO CR80 85.6mm x 54mm / 3.375″ x 2.125″|
|Card types||PVC, PET, PC, PVH, ABS|
|Card thickness||0.51mm to 1.30mm / 0.020” to 0.050”|
|Printer weight||14.4Kg / 31.7lb|
|Printer size||Height: 420mm / 16.5″ Width: 455mm / 17.9″|
Length: 330mm / 13″
|Environmental operating range||10°C to 30°C / 50°F to 85°F|
|Power source||External power supply 100-240V 50-60Hz|
|Printer variants||Details||Product code|
|Helix Uno||Single-sided printer||3663-0001|
|Helix Uno Mag||Single-sided printer with magnetic stripe encoder||3663-0002|
|Helix Uno Smart||Single-sided printer with smart card encoder||3663-0003|
|Helix Uno Smart Mag||Single-sided printer with smart card and magnetic stripe encoders||3663-0004|
|Helix Duo||Double-sided printer||3663-0021|
|Helix Duo Mag||Double-sided printer with magnetic stripe encoder||3663-0022|
|Helix Duo Smart||Double-sided printer with smart card encoder||3663-0023|
|Helix Duo Smart Mag||Double-sided printer with smart card and magnetic stripe encoders||3663-0024|
|Helix HoloKote® film||HX750YMCKS||Helix YMCKS secure HoloKote® dye film||750 images|
|Helix HoloKote® film set||SET-HX3000S||Helix YMCKS secure HoloKote® film set (4x YMCKS and 3x RT films)||3000 images|
|Helix dye films||HX1000YMCK||Helix YMCK dye film||1000 images|
|HX750YMCKK||Helix YMCKK dye film||750 images|
|Retransfer film||HX1000RT||Helix RT film||1000 images|
|Helix film set||SET-HX4000||Helix YMCK film set (4x YMCK and 4x RT films)||4000 images|
|Helix cleaning kit||E9887||Helix cleaning kit||10x swabs, wipes, cards|
|E9681||Retransfer cleaning card||1x pack|
|E9682||Retransfer cleaning wipe||1x pack|
|E9683||Magnetic stripe cleaning kit – EU||10x cards (EU only)|
|UltraSecure cards||–||125 KHz Proximity|
|–||MIFARE® DESFire® EV1|
A Helix fitted with an in-line smart card encoder can write important personal data to the smart card chip at the point of issuance. Multi-application health cards, including patient records, insurance details and critical information such as blood group and medications can be issued using a Helix fitted with an in-line smart card encoder.
|Printer||Cards per hour||Input / output||Warranty||Visual security||System requirements|
|Direct to card printers|
|Rio Pro||150+||100 / 70||3 year UltraCoverPlus||Custom and standard||Windows / Mac OS X|
|Enduro3E||100+||100 / 30||3 year limited||Standard||Windows / Mac OS X|
|Pronto||1 card per 35s||Hand-fed||2 year limited||Standard||Windows / Mac OS X|
|Reverse transfer printers|
|Helix||125+||200 / 200||3 year UltraCoverPlus||Custom and standard||Windows / Mac OS X|
|Prima 4||100+||100 / 100||3 year UltraCoverPlus||UV||Windows|
|Prima 4 with laminator||100+||100 / 100||3 year UltraCoverPlus||UV||Windows|